App Privacy Policy

Notice: This privacy policy only applies to our application Story Planner for Writers. If you are looking for the privacy policy of our site, please follow this link.

Introduction

At Story Planner we respect your privacy and aim to minimize the collection of your personal information. This privacy policy explains what information we collect from you when you use our app, how we use it, and your options for reviewing and correcting the information. In this Privacy Policy, "Story Planner," "we," "us," and "our" refer to the developers and owners of Story Planner, while "app" refers to the Story Planner for Writers application and its related services. "You" refers to you as a user of the application, as applicable.

Who Can Access Story Planner Projects?

Your projects are entirely yours, and we do not have any access to them under any circumstances. All the content you create in Story Planner is only saved on your device and in your iCloud account for syncing purposes.

iCloud storage belongs to Apple. If you would like to learn more about their privacy policy, you can find it at the following link: https://www.apple.com/privacy/

What Information We Collect and How We Use It

We collect solely information that is necessary to improve our product. We do NOT share any data with third-party services.

Diagnostic Data (Anonymous & Optional). To help identify and solve specific problems with our app, we occasionally solicit diagnostic reports and other troubleshooting, bug, and crash reports. This information is completely anonymous and refers only to the operation of the app. We do not collect any data from your projects or anything you have written in the app. - Legal basis Art. 6(1)(a) GDPR.

Email, and App Store Reviews (Optional). We offer several channels for contacting us: The contact form on our website, our company mail addresses, our accounts on social media services, and reviews on the App Store or on Setapp. When contacting us, your message will be forwarded and stored by our customer support systems. We store your messages for further reference for two years – Legal basis Art. 6(1)(f) GDPR. Additionally, we are legally required to archive all emails for ten years without having direct access to them – Legal basis Art. 6(1)(c) GDPR. Please also refer to the privacy statement of any involved third-party service, such as social media services and the App Store.

Who We Are

We are a Spanish team located in Mallorca. We comply with the European law for Data Protection (“GDPR”).

Owner and Data Controller

Story Planner for Writers. Aragon 138 Palma, Spain
Owner contact email: support@storyplanner.app

Updates to Our Privacy Policy

At our discretion, we may make changes to this Policy and note the date of the last revision. You should check here frequently if you need to know of updates to our Privacy Policy. We maintain the right to inform you of substantive changes via email. Previous versions of this page will be made available.

Last updated: July 1st, 2024